Return Policy

  • Parts may not be returned after 7 days. All part returns must be accompanied with original receipt.
  • Special-order parts are not returnable.
  • Electrical parts are not returnable.
  • Arborist supplies are not returnable.
  • Equipment sales are final.
  • All special-order parts and equipment must be prepaid in full.
  • All returns will be subject to a 15% restocking fee.
  • Returns will not be accepted on items that are:
    • Opened or used
    • Missing their serial number or UPC
    • Special orders (returned at our discretion)