Service Information
Our service staff consists of the highest-trained, factory-certified technicians who are up-to-date with the ongoing changes in 2-cycle, 4-cycle, battery, and diesel technologies. We stock the largest selection of OEM parts in the D.C. Metro area. We offer a pick-up and delivery service for an additional charge. We service all makes and models of outdoor power equipment, not just the brands we sell.
All of our technicians are factory-certified to perform repairs and warranty work on your equipment.
Standard Shop Labor Rate: $125.00/hour
Commercial Equipment Shop Labor Rate: $150.00/hour
Shop Rate does not include parts. Repairs will be charged for mechanic’s labor and the parts needed to complete the repair.
A deposit is required on all equipment checked-in to be serviced or repaired. This non-refundable deposit will be applied towards the repair of the unit. If you request an estimate and decline the provided estimate, the deposit will not be refunded.
- $125.00 for 21″ Lawn Mowers and Hand-Held Equipment.
- $250.00 for Tractors, Large Walk-Behind Mowers, Pressure Washers, and Generators.
A storage fee of $5.00 per day will be assessed on all 21” mowers and 2-cycle equipment not picked up within 5 days of notification. All tractors and commercial mowers will be charged $10.00 per day.
Units that the estimate is declined will not be reassembled upon return.
Service available at our Fairfax location only.
All equipment service, repairs, and warranty work are performed exclusively at our Fairfax location. Our Springfield location does not offer repair or maintenance services. Customers requiring service should bring their equipment to our Fairfax location or contact us to arrange pick-up and delivery (additional fees apply).